How to withdraw with Neteller

To perform a NETeller withdrawal, access your ECash Direct software. To access the NETeller Withdrawal function from the ECash Direct main menu, click the "Withdrawal" button. Follow the on-screen instructions.

You must have successfully made a deposit to your ECash Direct account using NETeller before you can withdraw using NETeller. The NETeller account used to make the deposit will be used in processing withdrawals. If you've previously deposited funds to your ECash Direct account by credit card and/or NETeller, your withdrawal will be applied to your credit card first - up to your original credit card purchase amounts, and then to your NETeller account. Withdrawals via NETeller are permitted beyond original NETeller deposit amounts.

Your NETeller Secure ID and ECash Direct Personal Identification Number (PIN) is required in order to authenticate the transaction from ECash Direct to NETeller. The general length of time for the NETeller withdrawal method is currently 1-3 working days.

Please visit our ECash Tutorial for more information on credit card withdrawal and withdrawal limits.